Refund Policy
We provide administrative support for pension tracing. Our services are designed to help you reconstruct your employment history and locate potential workplace pension schemes. We do not provide regulated financial advice.
Eligibility
Refunds are available if you have not received a response from a pension provider or employer after we have completed our administrative tracing work. We will review your case to determine if further contact is required.
Disclaimer
ASG Pension Support provides administrative pension-tracing support only and does not provide regulated financial advice. We cannot guarantee that a pension will be found or that any scheme will be active.
Refund Process
Once we have completed our tracing work, you will receive a final invoice. If you are not satisfied with the outcome, you may request a refund within 30 days of receiving the invoice. We will review your request and contact you to discuss the next steps.
Contact Us
If you have any questions regarding our refund policy or your tracing work, please contact us directly. We are here to assist you with your pension recovery journey.